About Samsung Telephone Systems

Brief Description about Samsung Telephone Systems:
As a Samsung Dealer we can supply you with a new Samsung phone system; anything from a Samsung VoIP phone system, digital desk telephones, and wireless IP handsets through to small office telephone system equipment Australia wide.

With a comprehensive range of features and functionality, the Samsung OfficeServ offers an effective, affordable solution for any organisation - whether you are a single-site office, school, hotel or retail outlet or a multi-site organisation wishing to take advantage of converged networking technologies.

Our expertise in Samsung wireless communications, digital technology and core networks, Combined with IP Technology, has made the New IP Solution. The Samsung Office Network includes IP Convergence Key "OfficeServ" Digital, terminals and applications.

ISDN & Indial Telephony
The Samsung OfficeServ allows connection to digital telephone lines (i.e. ISDN-Integrated Services Digital Network) offering a number of benefits to your business. With Direct Indial, every extension or department can be allocated a unique telephone number for callers to bypass reception and dial direct.

Automated Attendant
The Samsung OfficeServ auto attendant feature can answer multiple calls simultaneously, providing different greetings for different departments. This is an ideal solution for busy or out-of-hours periods.

Automatic Call Distribution
The Samsung Automatic Call Distribution (ACD) feature provides small and medium size businesses additional powerful and flexible call handling options previously only available on larger and more expensive systems. ACD is especially useful where you have a large number of incoming calls that need to be managed.

Call Management
Samsung Call Management software is advanced call management software that easily integrates with all Samsung phone systems, providing historical and real-time reporting of call information.

Voice Mail Features
The Samsung range of voicemail solutions provides advanced call processing features such as voicemail, auto attendant, fax messaging and unified messaging to make your business more efficient.

Computer Telephony Integration
Samsung's CTI Suite is a simple-to-use and cost-effective tool which can improve the operation of almost any organisation, offering features such as database screen popping, PC-based telephone operation, message and contact management.

Hospitality Industry Application
Available in a range of configurations, Samsung hospitality solutions combine sophisticated front of house management functions with a comprehensive range of 5 star guest services - ideal for all hospitality environments such as hotels, hospitals, nursing homes and halls of residence.