Samsung CTI

The OfficeServ application suite consists of a number of applications designed to enhance the functionality and usability of the Samsung OfficeServ 500 and iDCS 100 telephone systems.

These applications, when installed on one or more Windows computers connected to the local area network, work together to provide an additional range of system configuration, call control and information handling features to the OfficeServ products.

	OfficeServ Link OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications more >>		OfficeServ Easy Set A simple PC based application that allows you to configure your OfficeServ handset to your specification more >>
	OfficeServ Call A cost effective and advanced call management application more >>		OfficeServ ACD Call Centre A sophisticated customer interaction management solution for 10 to 100 agents more >>
	OfficeServ Manager Make simple to advanced changes to every available feature on the OfficeServ system more >>		OfficeServ Email Gateway Ultimate tool for users to access and manage all voice, fax and email messages directly from their email inbox. more >>
	OfficeServ Operator Complete call control solution for business operators and receptionists. more >>		OfficeServ IP Softphone Turn your computer into a full featured IP telephone. more >>
	OfficeServ Dataview Provides statistical reports and real time monitoring on the call traffic of a Samsung OfficeServ system. more >>		OfficeServ CTI Server Samsung’s OfficeServ CTI Server’s compact design provides a fast and reliable link for connecting end OfficeServ CTI applications to the Samsung OfficeServ range of communication systems. more >>